an AVEDA Concept Salon & Spa
Please arrive 5 - 10 minutes prior to your reserved appointment time. Early arrivals allow you to relax and prepare! Settle in and enjoy a glass of AVEDA comforting tea or fruit infused water, use the restroom, and complete any necessary paperwork before your services begin.
If late arrival is inevitable we appreciate you letting us know! Your appointment must still end as scheduled so the next guests’ service may begin promptly. Should time not allow for the services scheduled to be received, your service provider may elect to choose a service that does fit the time remaining or reschedule for another time.
We ask you are mindful that consistent tardiness affects our service providers’ ability to remain punctual and it is up to our discretion to deem multiple late arrivals as a missed reservation, which may be subject to fees.