an AVEDA Concept Salon & Spa
At iNSPIRiTU we use only the highest quality professional AVEDA products. We recommend our guests use professional products that preserve the longevity of their hair and skin prior to and following all salon and spa services.
If we have not met your expectations, we ask to be notified immediately; we rarely receive complaints, but if we do, we will make every effort to correct the issue to the satisfaction of you, our guest. Your feedback is welcomed and we appreciate the opportunity to flourish from constructive criticism and remedy any dissatisfaction you may have.
All haircuts, color and texture services are guaranteed within one week of service. When used with recommended, accompanying products purchased within our salon, your service may be guaranteed for an additional period. Always inquire if you have questions after your service, we are happy to help!
Our first priority is the integrity and health of your hair and skin. Please understand that if we are not confident in the result of a service you are requesting, we reserve the right to decline. Alternatively a release waiver may be required.
After services are performed, we strongly recommend that guests pre-book their next appointment; doing so ensures that returning guests will maintain the same service provider who performed the initial service during the return visit. In between visits, we provide bang trims and neck clean-ups at no additional charge. These services are normally available the same day as desired; please call in advance for minimal wait time.
If at any time you need a fresh point of view, please try another member of our staff. We are a team and we’re happy when you’re satisfied!